Buying from Millwest
Placing an order
Choose wood, stain, size and hardware online or in our Plain City showroom. A 30% deposit starts a standard order; custom pieces take 50%.
Delivery
In-home delivery across the lower 48, priced by ZIP code at checkout ($200 minimum outside Ohio). Free in Plain City, $119 within 50 miles, $199 elsewhere in Ohio.
Financing
12 months with no interest through Wells Fargo, 10% down, when the balance is paid in full within the promotional period.
Warranty
One-year limited warranty on materials and workmanship, from the day your furniture is delivered.
Returns
Report a return within 7 days of delivery. Furniture is built to your order, so a 30% restocking fee and return shipping apply. Pieces that arrive damaged are repaired or replaced at our expense.
Caring for solid wood
Dust weekly, wipe spills right away, keep the room between 35% and 45% humidity, and keep pieces out of prolonged direct sun.

