Warranties

Millwest's Warranty - One Year Limited Warranty

Millwest Furniture Warranty

What is Covered

We cover hardwood and outdoor furniture against defects in materials and workmanship for one year from the delivery date.

What is Not Covered

Normal wear and tear, including fading, scratches, dents, and minor imperfections
Damage from misuse, abuse, neglect, improper cleaning, accidents, or natural disasters (e.g., fire, flood, earthquake)
Damage from improper assembly or furniture modification
Furniture purchased “as-is”
Commercial use of furniture

Our Responsibility

If you discover a defect covered by this warranty within one year of purchase, Millwest will repair or replace the defective component(s) at our discretion. We cover labor and materials costs for repairs by our qualified technicians. For replacements, we may provide a similar model of equal or greater value.

How to Make a Warranty Claim

Contact Millwest customer service (614-873-1932) within one year of purchase to make a warranty claim. You must provide a description and photos of the defect.

Disclaimer

This warranty serves as the sole and exclusive remedy for defects in materials and workmanship of Millwest’s hardwood furniture. Millwest disclaims all other warranties, express or implied, including merchantability or fitness warranties for particular purposes. Our liability under this warranty is limited to repair or replacement of defective furniture components. Millwest is not liable for any incidental or consequential damages arising from defects.

Please Note

This warranty becomes void if anyone other than an authorized Millwest technician modifies or repairs the furniture.

Mattresses - Monarch Rest's Limited Warranty

What is Covered

We cover hardwood and mattress/foundation products against defects in workmanship or materials. This warranty extends only to the original purchaser.

The quality and craftsmanship built into every Monarch Rest™ mattress and foundation allows Rainbow Bedding Co. to offer a limited warranty against defects in workmanship or materials.

What is Not Covered

Commercial use of furniture
Product failure due to causes other than defective workmanship or material
Furniture not purchased by the original purchaser
Product purchased “as-is” or floor model/past purchase
Mattresses and/or foundations that are stained or in unsanitary condition
Mattress upholstery settling and stretching with use (this is unavoidable and is not covered under warranty unless the impression exceeds 1/2 inch during the no-charge period and 1 inch for the remainder of the warranty period)

Our Responsibility

If service resulting from any such defect is required during the non-prorated year(s) after purchase, your Monarch Rest™ mattress and/or foundation will be repaired or replaced at manufacturer’s option—without charge for labor and materials, exclusive of transportation costs.

If service resulting from such a defect is required during the remaining years of the applicable warranty period, a warranty credit will be issued for the repair or replacement of the mattress or foundation. This credit will be calculated based on the schedule for the model you purchased, plus all transportation costs. If identical materials are not available at time of service, manufacturer may substitute materials of comparable quality.

Warranty credit is calculated as 50% of the current retail price toward the purchase of a new mattress, or 50% off repairs if mattress cannot be replaced.

How to Make a Warranty Claim

Contact the retailer from whom you purchased your product. If your retailer is unavailable, telephone or contact Rainbow Bedding Co. Ltd at:

RAINBOW BEDDING CO LTD
3550 T.R. 166 | Sugarcreek, Ohio 44681 | 330.852.3127

You must provide proof of purchase with date, place of purchase, and purchase price to obtain service under this warranty.

CLAIMS FOR WARRANTY REPLACEMENT BY MONARCH REST™ MATTRESSES MUST BE SUPPORTED BY ONE OF THE FOLLOWING:

A Monarch Rest™ basespring or foundation supported by a bed having a minimum of 3 cross slats and 1 center support post.
A Monarch Rest™ basespring or foundation supported by a metal frame with center support.
A platform bed having a solid deck and having sufficient weight rating (on a platform bed with slats, use a Monarch Rest™ bunkie board).
A motion base (if the mattress is specifically designed for motion bases).

Disclaimer

All implied warranties on this product, including any implied warranty of merchantability or fitness for a particular purpose, shall not exceed in duration the term of this warranty.

Manufacturer shall not be liable for incidental or consequential damage arising out of the use of this product, and in no event shall its liability exceed the purchase price of the product.

Exclusive of transportation costs, if the Rainbow product is no longer being manufactured, the current suggested retail price can be determined from a comparable model that has the sole discretion to determine what current suggested retail price will be used.

Please Note

This limited warranty shall not apply under the following circumstances:

If the product is used for commercial purposes
When product failure is due to causes other than defective workmanship or material
If you are not the original purchaser
If the product was purchased “as-is” or past purchase
If the mattress and/or foundation are stained or in unsanitary condition

If the mattress appears to be defective, contact the Monarch Rest™ dealer where you bought your mattress and we will send you an Impression Measuring Kit. Follow the instructions and e-mail us the photos. For more information on what to expect with the Impression Measuring Kit, click here!

Outdoor Furniture - Berlin Gardens' Warranty

• Berlin Gardens maintains a twenty-year limited warranty for residential customers of HDPE and MGP products
• For commercial customers of these products, there is a five-year limited warranty
• Some exceptions apply to these warranty terms
• For complete details, customers can download the complete warranty information

Playset - Playmor Warranty

Poly Play Set Warranty

Five-Year Limited Warranty:

Hershberger Lawn Structures, Ltd., 8990 SR 39, Millersburg, Ohio 44654, hereinafter the Company, warrants to the original purchaser its Play Mor Swing Sets to be free from defects in material and workmanship for a period of five (5) years from the date of sale.

Twenty-Year Limited Warranty:

The Company warrants to the original purchaser (1) all Woodguard wooden components against damage caused by termites and fungal decay and (2) its metal braces, Play Mor Scoop Wave Slides, and Play Mor Baby Swings to be free from defects in material and workmanship for twenty years after the original purchase date.

General Provisions Applicable To Both Warranties:

“Defects” do not include surface rust on metal parts and chains; surface checking and cracking on wood which does not affect the structural integrity of the Swing Set; mold growth; fading, peeling, blistering, or any other deterioration of the stain application; or fading of colors on unit components and therefore such conditions are not covered by these warranties. Our obligation under these warranties is expressly limited to repairing or replacing, at our option, any parts of the warranted item found by us to be defective in material or workmanship.

Limitations & Exclusions:

The Company’s obligation under these warranties shall not include any transportation charges, cost of installation, nor any liability for special, indirect or consequential damage or delay, whether arising in contract, in tort, under warranty, or otherwise. Some states do not allow the exclusion or limitation on incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. The Company shall not be held liable under warranty for damage arising from transport, vandalism, or improper handling and storage at the site of any dealer or reseller prior to installation. Any improper use or abuse of the warranted item shall void this warranty. This limited warranty extends only to items used for personal, household or residential use, and not to public, commercial or other use.

Additional Terms:

The Company makes no other warranty, expressed or implied. The Company makes no warranty of merchantability or fitness for any particular purpose beyond the term of the express warranty; however, some states do not allow limitations on how long an implied warranty lasts, so this exclusion may not apply to you. No employee or representative is authorized to change this warranty in any way or grant any other warranty on behalf of the Company.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Wood Play Set Warranty

Five-Year Limited Warranty:

Ten-Year Limited Warranty:

The Company warrants to the original purchaser (1) all treated yellow pine wooden components against damage caused by termites and fungal decay and (2) its metal braces, PlayMor Scoop Wave Slides, and Play Mor Baby Swings to be free from defects in material and workmanship for ten (10) years after the original purchase date.

General Provisions Applicable To Both Warranties:

Limitations & Exclusions:

Additional Terms:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.